Thank you for shopping at Barni Foods! We value your satisfaction and want to ensure that you have a positive shopping experience with us. This refund policy governs the terms and conditions for requesting refunds your purchase through our website.

Order Cancellation Policy:

  1. Cancellation by the Customer:
  • Customers have the right to cancel their order within 24 hours of placing it. To request an order cancellation, you must contact our customer support team via email at cancel@barnifoods.com or by calling our helpline at [Customer Support Phone Number].
  • If the cancellation request is received within 24 hours and the order has not been processed for shipping, we will initiate a full refund to the original payment method.
  1. Cancellation after 24 Hours:
  • Orders that are requested to be canceled after the initial 24-hour window may not be eligible for a full refund. In such cases, the eligibility for a partial or full refund will be at the discretion of Barni Foods.
  • If the order has already been processed for shipping or has been shipped, the customer may be responsible for shipping and handling costs, and the refund amount will be adjusted accordingly.
  1. Product Unavailability:
  • In the rare event that a product becomes unavailable after you have placed an order, we will notify you promptly. If you wish to proceed with the rest of the order, we will process the available items, and you will be eligible for a refund for the unavailable product.
  1. Refunds for Canceled Orders:
  • If your order is eligible for a refund due to cancellation, we will process the refund within a reasonable time frame. The refund will be issued to the original payment method used during purchase.
  • Shipping charges are non-refundable for orders that have already been shipped.
  1. Exceptions:
  • Barni Foods reserves the right to refuse or cancel any order for reasons including but not limited to suspected fraud, unauthorized or illegal transactions, and technical errors on the website.
  1. Notification of Cancellation:
  • You will receive an email confirmation if your order cancellation request is accepted and the refund has been initiated.
  1. Contacting Customer Support:
  • For order cancellations or any related inquiries, please reach out to our customer support team at cancel@barnifoods.com or call [Customer Support Phone Number].

Please note that Barni Foods reserves the right to modify or update the Order Cancellation Policy at any time without prior notice. Customers are encouraged to review this policy periodically for any changes.

Refund Policy:

At Barni Foods, we strive to provide high-quality beverage spice mixes and ensure your complete satisfaction with your purchase. If, however, you encounter any issues with your order, please read our refund policy below:

  1. Damaged Packaging or Wrong Product Delivered:
  • If you receive a product with damaged packaging or if the wrong product is delivered, please contact our customer support team immediately upon receipt of the order. You can reach us at hello@barnifoods.com or call +91 9599411818.
  • To be eligible for a refund, you must notify us about the issue within 48 hours of receiving the order.
  • We may request photographic evidence of the damaged packaging or the wrong product delivered to facilitate the refund process.
  1. Refund Process:
  • Once we verify the validity of the refund claim and have received any necessary evidence, we will initiate the refund process.
  • Refunds will be processed within 7 days of verifying the issue and will be issued in the original payment mode used during the purchase.
  • Please note that the refund may take additional processing time, depending on your bank or payment provider.
  1. Refunds for Canceled Orders:
  • If you have canceled your order within the specified time frame (as per our Order Cancellation Policy), and you are eligible for a refund, the refund will be processed within 7 days of the cancellation request.
  1. Partial Refunds:
  • In some cases, if the product is partially used or damaged but still usable, we may offer a partial refund at our discretion.
  1. Non-Refundable Items:
  • Certain items are non-refundable, such as digital products or products marked as “non-returnable” on our website.
  1. Return of Products:
  • In the case of damaged packaging or wrong product delivery, we may request the return of the product. In such cases, we will provide you with instructions on how to return the item, and we will cover the return shipping costs.
  1. Unclaimed or Undeliverable Orders:
  • If an order is returned to us as unclaimed or undeliverable due to an incorrect shipping address provided by the customer, the customer will be responsible for the shipping charges. The order amount, minus the shipping charges, will be refunded to the original payment mode.
  1. Contacting Customer Support:
  • For refund-related inquiries or to initiate a refund claim, please contact our customer support team at hello@barnifoods.com or call +91 9599411818.

Please keep in mind that Barni Foods reserves the right to update or modify the Refund Policy at any time without prior notice. Customers are advised to review this policy periodically for any changes.

Thank you for your trust in Barni Foods. We are committed to providing you with exceptional customer service and ensuring a seamless shopping experience.